MINEHEAD TOWN COUNCILAccessibility statement

This accessibility statement applies to the website www.mineheadtowncouncil.gov.uk.
Minehead Town Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. These regulations require public‑sector websites to meet the latest applicable version of the Web Content Accessibility Guidelines (WCAG) at level AA. 
We want as many people as possible to be able to use this website. For example, you should be able to:● change colours, contrast levels and fonts● zoom in up to 300% without the text spilling off the screen● navigate most of the website using just a keyboard● navigate most of the website using speech‑recognition software● listen to most of the website using a screen reader (JAWS, NVDA, VoiceOver)● read text that is written as clearly and simply as possible
AbilityNet provides advice on making your device easier to use if you have a disability.
How Accessible This Website IsWe know some parts of this website are not fully accessible. For example:● some text does not reflow in a single column when the browser window is resized● line height or text spacing cannot be modified by the user● many older PDF documents are not fully accessible to screen‑reader software● some online forms are difficult to navigate using only a keyboard● some pages do not include a “skip to main content” link
These issues are common across public‑sector websites and are highlighted in Government Digital Service accessibility guidance for public bodies. 
Use of the UserWay Accessibility WidgetThis website includes an accessibility widget provided by UserWay, which offers optional tools to assist users—for example, enabling contrast adjustments, font sizing, spacing, and screen‑reader support.
The UserWay widget is intended to assist users and improve usability, but it does not replace our responsibility to ensure the website itself meets WCAG accessibility standards. We continue to monitor and improve the underlying accessibility of the site in line with the 2018 Regulations.
Feedback and Contact InformationIf you need information on this website in an alternative format, such as:● accessible PDF● large print● easy read● audio recording● braille
please contact us:Email: ku.vog.licnuocnwotdaehenim%40ofniTelephone: 01643 707213Address:Minehead Town Council3 Summerland RoadMineheadTA24 5BP
We will consider your request and respond within 30 days.
Reporting Accessibility ProblemsWe are always looking to improve the accessibility of this website. If you find any problems not listed on this page, or you believe we are not meeting accessibility requirements, please contact us using the details above.
Enforcement ProcedureIf you are not satisfied with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS), which supports individuals raising concerns under the Equality Act 2010.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. [legislation.gov.uk]
Technical Information About This Website’s AccessibilityMinehead Town Council is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, which require public‑sector websites to meet WCAG 2.2 AA standards. 
Testing and Monitoring of This WebsiteThis website is periodically tested and monitored for accessibility issues using tools provided by UserWay.org, alongside internal manual checks where appropriate.
Our most recent automated test, including checks using the UserWay overlay, took place on 13/03/2026 and reported an accessibility score of 90%.
Further audits and improvements will take place as part of our ongoing accessibility commitment.
Preparation of This Accessibility StatementThis statement was prepared in March 2026.
It will be reviewed annually or after significant changes to the website.